One of the oldest tricks in the book is convincing a customer that they’ll be getting more for less, then not delivering as promised. Corporations will advertise a fast speed at a great price. However, what they don’t tell you is that the speed advertised is one way. This means that an advertised speed of 300mbps refers to the download speed only, not the upload speed as well. Way down deep in the fine print of a contract, you will find that the upload speed is actually only 20mbps. That is way less than what you thought you signed up for!
Another trick that companies have pulled in the past is not even delivering the 300mbps download speed that you signed up for. In other words, they are lying to their customers! This has caused them many legal troubles and has some ISPs at the center of multiple lawsuits. For these unfortunate and loyal customers, they learned the hard way that you can’t always trust the fine print.
Big corporations are always tricky to deal with. You are naturally suspicious of “too good to be true” deals offered. However, sometimes a corporation can do more good for the world than we realize. Take AT&T, for example. AT&T has been our most trusted ISP for years, as well as the largest residential DSL provider in the U.S. Last year they spent $28 billion and have expanded fiber connections to 22 different states. They have also approved spending even more money this year to continue their fiber network expansion. As part of their expansion, Aura Fiber was made a technology partner, specializing in helping residential and business customers upgrade their internet connections. With this partnership, AT&T and Aura Fiber can deliver personalized customer service backed by start of the art technology. Like many companies, Aura Fiber believes that a customer’s trust needs to be earned. The best way to do that is to deliver on what we promise: a fast, reliable connection.
Are you paying for fast internet, but not actually getting it? Read the fine print of your contract and find out. You can easily run tests on your own connection to see exactly what speed you are getting (upload and download) compared to your ISP’s claims. There’s a range of free and easy internet speed tests available online. Chances are, a speed test will prove that your internet connection is unreliable and a lot slower than it should be. If you’re not happy with your download speeds, our advice is to seek another provider. If you want fast internet, choose an ISP who can deliver ultra-high speed fiber connections. Even better, find a provider that offers the fastest fiber speed available at 1000mbps – choose Aura Fiber.
Aura Fiber offers only the best fiber speed – a lightning fast 1000mbps. You are guaranteed a great connection any time you need it. The Aura Fiber internet team cares about each and every customer; residential or business. If you feel you are paying for a fast connection, but aren’t actually getting it, contact us. We can talk with you about the options available at your location and will do everything we possibly can to get you up and running with a lightning fast connection!