Congratulations! You have stepped into the business world and are setting up a call center to handle the large number of customers you will soon have. That’s awesome! Opening your own business, with or without a call center, can be a frightening venture. But, when it comes to selecting an internet provider for your call center, have no fear! We are going to walk you through a few steps that will help you select the best internet provider for your business call center.
Find out which internet service providers, or ISPs, are available at your call center’s location. Once you have that list, weed out the ones that don’t have the capabilities of handling an entire call center. You may need to do some research on each ISP or call their customer service line to find out if their infrastructure is set up to handle such a task. You can use online network maps to see which ISPs service your area. Aura Fiber’s network coverage is expanding daily with our 1000Mbps plans already available in 22 states. Check our network coverage page to see if you have access to the fastest fiber in the world.
Next, research potential ISPs by browsing their website (or calling them) to see what services they can offer and at what price. For a call center, you will be safer going with an ISP that provides fiber internet. Fiber internet is the best of the best and will be immeasurably beneficial to your business operations. Call centers need access to instant upload and download services as well as massive bandwidth. So, plans such as Aura Fiber’s no-caps 1000Mbps package are ideal for a call center or similar communications specialist.
Read the fine print! Before signing up with any ISP, look at the contract and read it all the way through (yes, even the itty-bitty print at the bottom). Ask questions about things you don’t understand. Aura Fiber takes pride in knowing we aren’t the type of company that blind-sides our customers. But there are companies out there that do, so be careful! If a deal looks too good to be true, it probably has a catch or two. Make the right move for your call center and take the extra 5 minutes to be completely clear on what you are signing up for. The internet provider for a business can, believe it or not, make or break a business. Don’t settle for anything less than the best!
You have finally narrowed your list down to the top provider for your business! Yay! Once you have “signed on the dotted line,” schedule installation by certified technicians for your new internet system. Did you decide to go with fiber? Great choice! Your business is off to a fantastic start – especially if you decided to go with Aura Fiber as your ISP.
Finding and choosing an ISP for your new call center is a task that most business owners dread. But with Aura Fiber, you are choosing the absolute latest in technology, a lightning fast connection, and also a caring ISP family. We want to see you and your call center up and running as soon as possible. So, contact us today. We will get you connected and on your way!